Aliexpress is among the best online stores in today’s world, with thousands of retailers and buyers. If you do shop on aliexpress, there’s a high tendency that you may want to message a seller or read your messages on AliExpress.
This brought us to this article on the aliexpress messages and everything you need to know.
Everything you need to know includes how to delete messages on AliExpress, how to check messages on AliExpress, how to message seller on aliexpress, etc.
These are what we need to look out in this post of aliexpress messages. Before I proceed, I always prefer to use the aliexpress mobile app in order to receive messages from seller or notifications about my order
Before I proceed, I always prefer to use the aliexpress mobile app in order to receive messages from seller or notifications about my order.
If you use the desktop or the mobile browser, there are chances you not receive messages or notifications except for if the message was sent to your email address. So I always recommend to to use the aliexpress mobile app for faster and convenient aliexpress shopping.
Now let’s move on to the aliexpress messages.
How to check messages on aliexpress
Do you know that a seller can send you a message and you may not know because you didn’t receive the notification or know how to check your messages on aliexpress.
It does happen and not very rare cause I’ve received tons of messages from aliexpress sellers without receiving or seeing the notification on my phone.
So this might happen to you as well.
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To check messages on aliexpress, kindly open the app or use your browser and login to your aliexpress account. Look below your screen and you will see where it states messages, that’s your aliexpress messages.
To check messages on AliExpress, kindly tap on the message button as seen on the picture above.
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On tapping on the message button, all your aliexpress messages will be displayed to you, both old and new new messages.
However, if there’s a new message on your aliexpress account, you will see a notification icon with the number of new messages displaying on top of the message button on your aliexpress account. Immediately you see that, you should know that you have an unread or probably a new message on your aliexpress account.
So this is how to check messages on AliExpress using the mobile app and it is also the same if you’re using a browser.
How to delete messages on aliexpress
To delete messages on aliexpress, open the mobile app or go to your account, tap on the message bar to open all your aliexpress message, press hold on any of the messages and you will see delete.
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Tap on delete and the message will be deleted from your aliexpress account. This is how to delete messages on aliexpress using the mobile app.
How to message a seller on aliexpress
To make a seller on aliexpress, open the aliexpress website or use the mobile app and tap on any of the products. Look at your lower screen and you will see chat, tap on the chat icon and it will present you a box to enter your message.
Enter the message which you want to send to the aliexpress seller, and tap on the arrow icon to send the message.
This is how to message a seller on aliexpress of you haven’t bought the product yet, maybe you need some clarification from the aliexpress seller.
Now, to message a seller on aliexpress after buying the product, simply open the product or the order. In case you don’t know how to locate it, open the aliexpress mobile app on your phone and tap on account.
On your account page, you will see where it states Orders, below it is unpaid, to be shipped, shipped and to be reviewed. Above to be reviewed, you will see view all, tap on the view all button.
Now you will be presented with all your aliexpress purchases or order(s).
Tap on the very one which you want to leave a message to the seller, and below delivery information you will see contact seller.
Tap on contact seller and right there you can message the seller on aliexpress or drop your aliexpress messages for the seller. This is how to message a seller on aliexpress using the aliexpress mobile app.
Can’t send message on aliexpress
Sending a message on aliexpress is very much easy and I don’t really understand why some people are finding it quite difficult to send message on aliexpress. This is why I do recommend using the aliexpress mobile app as it makes things very convenient for the shopper or the customer.
If you’re having issues on sending a message on aliexpress using a mobile browser, I recommend you to download and install the Aliexpress app on your mobile phone.
It will help you to send message to a seller on aliexpress, or leave a feedback about an order received.
If after downloading and installing the aliexpress mobile app and you’re still having the issues, I recommend you to contact aliexpress helpline though it is quite difficult for them to respond to customers queries.
If your aliexpress messages are full or the numerous, kindly get rid of them to create room for new messages to enter into your account.
How to read messages on AliExpress
To read your messages on aliexpress, open the aliexpress app and look below your screen. You will see messages with a chat icon. Tap on it to open your aliexpress messages on your account.
If you have a new message or messages, it will indicate depending on the number of messages you received on your aliexpress account. Now tap on each message to read messages on aliexpress.
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